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We can call “EFQM excellence model” as a transition from the great number of different models and approaches to unity in context of organizational improvement and excellence. Doing self-assessment to find areas for improvement (AFIs) is the most important application of this model. Those organizations which are on lower level of total quality management will encounter lots of AFIs. So finding key problems is an important challenge for them. Reviewing the literature shows that there is no specific and systematic model to solve this challenge. We intended to introduce a mathematical screening model in order to help organizations to find their key problems. The proposed model was designed in fuzzy context, because decision making situation of most of the organizations is in vague and ambiguity.

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When we speak of “training by means of questions”, as the most widespread form of training in language teaching, the question of self-assessment is more than ever vying for attention. Self-assessment is an active rational strategy of on-the-job training, which allows teachers to identify ways of improving their job skills. In this article, we intend to offer a pedagogical reflection, which, by providing teachers with the appropriate means, helps to assess their teaching efficiency, their autonomy, and real personality through proper self-awareness. For this, the contributions of self-assessment to on-the-job training are undeniable when it comes to managing one’s own shortcomings in teaching.